Effective Date: 2025-03-01
1. Introduction
Welcome to UClaim. By using our website, software, and services (collectively, the “Services”), you agree to these Terms & Conditions (“Terms”). If you do not agree with any part of these Terms, do not use UClaim.
These Terms govern your use of UClaim, including its features, functionality, and any related support services.
2. Services Provided
UClaim is an automation platform designed for roofing contractors to streamline insurance claim processes, improve adjuster communication, and increase efficiency.
Our Services include but are not limited to:
✅ Automated adjuster follow-ups & reminders
✅ Real-time claim tracking
✅ Intelligent claim prioritization
✅ CRM integration & workflow automation
We reserve the right to modify or improve our Services at any time.
3. User Accounts & Responsibilities
To access certain features of UClaim, you may be required to create an account. You agree to:
- Provide accurate and up-to-date information.
- Maintain the security of your login credentials.
- Accept responsibility for all activities under your account.
You may NOT:
❌ Use UClaim for illegal purposes.
❌ Attempt to hack, modify, or disrupt the platform.
❌ Share your login with unauthorized users.
We reserve the right to suspend or terminate accounts that violate these Terms.
4. Payment & Subscription
UClaim is a subscription-based service. By signing up, you agree to:
- Pay the agreed-upon monthly fee.
- Maintain a valid payment method on file.
- Authorize recurring payments for continued service.
Billing & Cancellations:
- Subscriptions are billed monthly in advance.
- You may cancel at any time, but no refunds will be issued for partial months.
- Failure to make a payment may result in service suspension.
For billing questions, contact us at info@uclaim.io or (936) 442-8660.
5. Data & Privacy
We value your privacy and handle your data in accordance with our Privacy Policy https://www.uclaim.io/privacy-policy/.
By using UClaim, you agree that we may collect, store, and process information necessary to provide our Services.
We do not sell or share your data with third parties for marketing purposes.
6. Intellectual Property
UClaim and all associated content, software, and branding are owned by us.
You may NOT:
❌ Copy, resell, or distribute our software.
❌ Modify or create derivative works from UClaim.
❌ Use our branding without written permission.
Unauthorized use of our intellectual property may result in legal action.
7. Limitation of Liability
UClaim is designed to improve efficiency, but we do not guarantee specific results or financial outcomes.
We are NOT liable for:
- Delays in claim processing caused by insurance companies or adjusters.
- Business losses resulting from system downtime or technical issues.
- Any indirect, incidental, or consequential damages related to the use of our Services.
Maximum liability is limited to the amount paid for one month of service.
8. Service Availability & Modifications
We strive for 99.9% uptime, but we do not guarantee uninterrupted access to UClaim.
We reserve the right to:
✔ Modify or discontinue features.
✔ Perform scheduled maintenance.
✔ Update pricing with prior notice.
We will notify users in advance of any major changes.
9. Termination of Service
We may terminate your access to UClaim if:
- You violate these Terms.
- Your payment fails and is not resolved within 7 days.
- We suspect fraud or misuse.
You may cancel at any time, but no refunds will be issued for unused service periods.
10. Dispute Resolution
If you have a dispute with UClaim, you agree to contact us first to seek resolution.
If a resolution cannot be reached, disputes will be settled through binding arbitration in Texas under applicable laws.
11. Governing Law
These Terms are governed by the laws of Texas, USA.
By using UClaim, you agree to submit to the jurisdiction of Texas courts for legal matters.
12. Changes to These Terms
We may update these Terms at any time. If changes are made, we will notify users via email or website announcement.
Your continued use of UClaim means you accept the updated Terms.
13. Contact Information
For any questions regarding these Terms, please contact us at:
Email: info@uclaim.io
Phone: (936) 442-8660